Quality Objectives:
Develop at least two new products yearly.
Achieve an estimating accuracy of ± 10% on all software projects.
Increase the revenue of the organization by 10% each year.
Provide training to employees as per the training need assessment.
Maintain customer satisfaction level to 80%.
Quality Policy:
New IT Venture has established quality objectives and make sure that the objectives are consistent with the quality policy, measurable and relevant to conformity of service and enhancement of Client satisfaction. Established quality objectives shall be updated as appropriate, as per strategic direction of the organization. Quality objectives shall be maintained as documented information. All employees shall be responsible for fulfillment of the Quality Objectives
All the resources needed and personnel responsible for achieving quality objectives shall be determined. Yearly evaluation of objectives shall be done.
